Customer Support

Bashpay

How can we help you?

We're here to assist you 24/7. Choose your preferred support channel below.

Frequently Asked Questions

How long does it take to resolve issues?
Most issues are resolved within 24 hours. Urgent matters are prioritized and handled immediately.
What information should I provide when seeking support?
Please provide your account Email, transaction reference (if applicable), and a clear description of the issue.
Is there a charge for customer support?
No, all our customer support services are completely free for our users.
Can I get support on weekends?
Yes, we provide 24/7 support through WhatsApp and limited support through other channels on weekends.

Contact Information

Phone
+2349017775000
Support Hours
24/7 (WhatsApp) • 9AM-6PM (Other channels)

Live Chat Support

Live Chat Coming Soon!

Our live chat feature is currently under development. Please use WhatsApp or email for now.

Chat on WhatsApp